Running a business is hard! When you are the owner of a small business, running your business is even harder! Small business and shop owners usually manage every single aspect of their business themselves; from creating amazing products to selling, marketing, social media, websites and admin.

All of this can leave a small business owner feeling extremely overhwhelmed, stretched and tired. Trying to manage everything yourself can leave your business’s progress at a bit of a stalemate. Eventually it comes to a point where outsourcing some of the tasks is essential for the growth of your business as well as your own health and wellbeing.

A bath filled with bubbles, a running tap and some lit candles to help a small business owner relax and unwind

6 Tasks a Small Business Could Outsource to a Virtual Assistant

Email Management

Is your inbox full to the brim and unorganised? A Virtual Assistant can take over the management of your inbox. As a VA, I can organise your emails into folders, flag up which emails need your attention, file your invoices and receipts, delete spam/marketing emails and get rid of junk.

Small businesses will often receive the same kind of messages regarding pricing, turnaround times, sizes etc. I can respond to customer queries on your behalf and also provide any links to buy your product.

A keyboard belonging to a virtual assistant for small businesses on a yellow background with a pen and a notepad

Set Up An Esty Shop

Etsy is a wonderful platform for creatives. If you are ready to create the Etsy shop you have always dreamed of but don’t know where to start, a Virtual Assistant can do it all for you!

If your shop is already up and running, I can help with any product updates and respond to any customer queries received via Etsy.

Build An e-Commerce Website

Having a professional website is so important. Your website is your shop window and as a virtual assistant, I can help you make sure that you have the best display possible. I will work with you to create your ideal website to help attract your dream clients.  Your website will reflect your brand and ethos.

I can update your e-commerce site with your products, creating descpriptions and adding images. I can also update stock levels and prices when needed.

Tracking your web traffic is extremely helpful and I will get you set up with Google Analytics as well as Google My Business. 

A website requires maintenance and one of the roles I can take on as your virtual assistant is ensuring that your website is working and up to date.

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Social Media Management

Having a consistent presence on Social Media is so important. What is even more important is that the content you are delivering is relatable, engaging and entices your Ideal Client. 

As a Virtual Assistant, I can help small businesses with their social media. From set up, to content planning, to scheduling and posting and interacting with followers. I can also research hashtags to help grow your audience by ensuring that relevant hashtags are used on your posts and therefore reaching your ideal client.

Blog Posts

If you have loads of ideas for blog posts but just don’t have the time to create them, a Virtual Assistant can do that for you. Blogging is a great way to get your brand more visible to your ideal client as well as help with SEO.


Pinterest is an AMAZING platform for creative small businesses. As a Virtual Assistant, I can create pins from your social media, website and blogs and drive traffic to your online shop.

A laptop with a notepad and stationery

If you feel that it’s time to outsource tasks to a Virtual Assistant, I would love to have a chat with you about it. Hit me up with a message HERE and let’s get started!

Paula Ann VA is a fully insured Virtual Assistant based in Fareham, Hampshire. Paula Ann VA offers a range of professional services, including administration, social media management and website design.